Customer Service Charter
Customer at the center
First and foremost, Reshefim is committed to the concept of “customer at the center”, which is well assimilated by all members of the company. From sales advisor in the showroom, through customer service personnel to all the various professionals (surveyors, installers, technicians, etc.). From this perspective, we are committed to providing you with an appropriate response in a fast, professional, reliable, courteous, efficient and efficient service.
Our service personnel regularly undergo professional training on the company’s products and provide customer service. This is to provide you, the customers, the best and most professional service. Reshef Doors trains employees and ensures that they demonstrate complete control over all aspects of the professional, operational, design and technical aspects of their products.
Integrity and reliability
Reshef doors are dedicated to maintaining integrity and reliability without question. We undertake to be transparent in front of the customer regarding ordering options, manufacturing processes and any question along the way. The company’s representatives accompany the customer from the moment he enters the showroom until after the door is installed in the house. Reshef’s entry doors meet the strictest standards and allow you to enjoy a quality and reliable product over the years.